The Wildfire Management Playbook

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Picture this: A tired power line snaps in a lodgepole pine stand on your grid. Even though your vegetation management team just completed scheduled understory mowing and pruned nearby branches last month, it’s high summer and drought has gripped your province. It’s a ticking tinderbox — and the understory bursts into flames the moment your line grazes the grass.

Maybe you knew the line seemed stressed, but you hoped it would hold another year. Or your maintenance crew wasn’t scheduled to visit that site until next week. Or despite your team’s best efforts, everyone overestimated its condition during their last field visit.

Either way, a wildfire’s burning, you’re forced to shut off power to customers, your utility company is getting blamed and the public’s memory of the Tweedsmuir Complex fire and the Donnie Creek blaze are still hot.

Now imagine another version of the story: one in which that line was fixed at the perfect time.

With predictive AI, you don’t have to depend on “if onlys.” You have the certainty of a physics-backed, engineering-grade 3D digital model to find and resolve:

This three-prong playbook explains how to integrate this technology into your current wildfire emergency response plan. Neara uses your LiDAR, GIS and real-world weather data to help you run scenario-based simulations of current and future risks across your entire network, giving you the data needed for confident decision-making under fire.


Simulate wildfires with 99% accuracy to understand current network vulnerabilities

  • Neara is a physics-enabled, cloud-based platform that builds interactive 3D models of your utility network and assets.
  • Eliminate potential problems in your network before they happen.
  • Visualize the asset-related conditions that can spark wildfires.

Proactive vegetation management that’s more efficient — and more effective

Understanding network-wide vegetation encroachment through broad-strokes aerial and field surveys is costly, time-consuming and prone to human error. Plus, vegetation problems don’t occur in a vacuum. They’re influenced by conditions like pole stress, line sag, hot temperatures, high winds and more — and these complexities compound during fire season.

Neara uses your LiDAR and GIS data to build a dynamic 3D digital model of your grid and lets you overlay the relevant, real-world scenarios relevant to see how your assets will behave under stress. In these simulations, you can identify vegetation contact under various weather conditions and calculate maximum sag and blow-out to assess wildfire risks in every pocket of your network.

Predictable vegetation management you can trust

At a high level, connecting vegetation operations with Neara helps you identify high-risk regions prone to wildfires. The system will analyze your historical data, terrain information and even weather patterns to see where wildfire incidents will likely occur. Then you can focus your vegetation management efforts where it matters most.


Identifying and reducing vegetation risks 10x faster

This U.S. utility company already performed a robust vegetation management program — but they wanted even more control. Adopting Neara allowed them to conduct rapid and accurate vegetation risk assessments, which let them identify and prioritize risks in just a matter of days.


How 3D digital modeling elevates your vegetation program amid an ever-changing environment

Incorporating 3D digital modeling improves both the efficiency and effectiveness of your company’s vegetation management, contributing to a safer, more resilient utility network.

  • Detect vegetation encroachment: Find high-risk areas in your network where trees and shrubs impede conventional clearance zones, then dispatch cutting crews to those locations to mitigate grow-in, fall-in and blow-in risks.
  • Predictive maintenance scheduling: The platform utilizes historical data and growth patterns to determine the best time for deploying your vegetation crews. This transforms rigid, inefficient cutting schedules to a more proactive approach that sends your team where they’re needed most, maximizing their impact.
  • Stop second-guessing completions: Automatic alerts that report surface inconsistencies give you a data-proven, single source of truth about vegetation conditions— reducing unnecessary follow-up visits to double-check the work of your contractors.
  • Continuous improvement and adaptation: As the system continues learning and analyzing your data, its algorithms will evolve to consider new information and changing environmental factors. These learning capabilities ensures that vegetation operations remain current, effective and relevant in protecting your infrastructure.

Technology like Neara enables a more efficient, cost-effective and data-driven vegetation management strategy. Its integration can ultimately help you can slow the rate of fire spread and reduce severity near critical infrastructure like conductors and power lines. And if needed, you’ll be able to defend your decision-making with an accessible, data-driven record that shows how you addressed network-wide threats for your community.

But the advantages of 3D modeling aren’t just limited to vegetation control.

Asset maintenance with predictive AI reduces equipment-caused ignition

No utility has a perfect network, but how do you find your weak points when it comes to the assets buried in the maze of your infrastructure? Just like with vegetation data collection, routine field inspections are glacial and, frankly, often inaccurate. Send a team out too soon and you’ve wasted valuable time and resources. Send them out too late and, well… at best, you’ve got an outage. At worst, you’re fighting a fire.

Neara’s algorithms can help you sharpen your risk detection abilities, spotting dangers the naked eye just can’t see. Rely on engineering calculations to identify the most at-risk zones in your network. Diagnose the health of every single one of your assets in minutes — not days or weeks — right from your digital dashboard. So when it comes to questions like, “What equipment really needs attention first?” you can simply conduct a comprehensive asset evaluation in just a few clicks and find the structural defects that put your system at risk.

Explore your data to isolate high-risk problems like:

  • Line clearance: You can customize your own thresholds in the Neara platform, and then apply these settings across your network. This helps you pinpoint current and future line clearance hazards caused by vegetation, environmental features and even man-made structures.
  • Conductor clashing: By simulating high wind conditions across your grid, you can see where transmission lines are most likely to contact, producing the sparks that can ignite fires. This lets you save your field visits for targeted repairs, not manual surveys.
  • Pole failure: Utility pole failures are one of the leading causes of wildfires in North America. But the sheer volume of poles in most networks makes in-person inspections logistically impossible. Neara lets you zoom in to conduct engineering analyses on each pole, reviewing its unique real-time properties. You can also test them against ordinary and extreme weather to preview the domino effects of failure — and optimize load-bearing capacity for safe power delivery.
  • Line maintenance: Prioritize pole and cross-arm replacements by calculating tensions, stressors and overall capacity for every component in your network. With these insights, you can make efficient, data-driven decisions and collaborate with ease.
  • More precise maintenance and capital expense planning: With the details of your assets’ condition in hand, you’ll be able to forecast their expiration windows. That timetable gives you the information needed to proactively schedule replacements or upgrades before their failures lead to wildfires — and proactively budget for that maintenance.

Related reading: Utilizing Neara before, during and after a wildfire event

Enhance grid resilience for faster post-fire restorations

The top two tenets of grid resilience are proper vegetation management and reducing equipment-based ignition. But because Neara shows you simulations of possible failure conditions before they ever occur, you can also use those insights to future-proof your grid against the threats you fear most.

This may include incorporating:

  • Fire-resistant materials: Reinforcing poles (along with other critical infrastructure) through non-combustible or fire-resistant coatings, insulation and enclosures can help your equipment withstand extreme heat and flames.
  • Reclosers, sectionalizers and automatic switching devices: Neara can help you identify where to install these measures, which limit the scope of accidental or voluntary outages caused by wildfires. You can then reroute power flows, preventing the spread of an outage to minimize the fire’s impact on your grid.
  • Grid design: Effective fire management starts with proper planning when you add new assets to the grid, but Neara also lets you edit your existing network model. You can add, remove and modify components, then simulate how those changes impact your overall system. This lets you test your solutions risk-free before scheduling site visits and field operations.
  • Adapting new training tools: From more effective communication protocols to technology platforms like Neara, the most efficient way to improve your grid resilience measures is to find the tools that suit your purpose — and use them.

With digital modeling, you can identify, assess and rectify weaknesses in your grid and resilience initiatives.

This fire season, take the guesswork out of your network 

Give your utility company the best predictive tools available for every fire season to come.

Nera’s 3D digital modeling empowers you to anticipate, prepare and respond to increasing wildfire threats. By visualizing tactical vegetation management, equipment-caused ignition risks and identifying grid-hardening opportunities, you can build a predictive prioritization matrix customized for your network.

Are you ready to upgrade your wildfire mitigation efforts? Schedule a demo today to explore a wildfire emergency response plan with simulations of real-time wildfire threats in your province, data-driven decision making and proactive measures for a safer, more resilient utility network.


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Neara’s Privacy Policy

GENERAL PROVISIONS 

1   THE NEARA GROUP 

Neara is committed to protecting your privacy. This privacy policy applies to Linesoft Pty Ltd t/a Neara ABN 84 606 633 443 of 7 Hudson Street, Redfern NSW 2016 as well its international subsidiaries Neara Software LLC and Neara Software UAB (each a Neara Group Company and together Neara, we, our, us). 

This policy (Privacy Policy) sets out how we manage your Personal Information. In particular, this Privacy Policy sets out how we will manage any Personal Information that is collected, handled or disclosed in connection with: 

▪ the Neara Platform; 

▪ the Neara Self Service Administration Portal; 

▪ the Neara Website; 

▪ our subsidiaries and affiliates; and 

▪ our third party suppliers and service providers. 


2   PERSONAL INFORMATION AND SENSITIVE INFORMATION 

Personal Information is defined in the Privacy Act 1988 (Cth) (Privacy Act) to mean information or an opinion about an identified individual, or an individual who is reasonably identifiable: 

▪ whether the information or opinion is true or not; and 

▪ whether the information or opinion is recorded in a material form or not. 

Types of information that may constitute Personal Information include names, email addresses and phone numbers. 

Sensitive Information is defined in the Privacy Act to mean: 

▪ information or an opinion about an individual’s: (i) racial or ethnic origin; (ii) political opinions; or (iii) membership of a political association; or (iv) religious beliefs or affiliations; (v) philosophical beliefs; or (vi) membership of a professional or trade association; or (vii) membership of a trade union; or (viii) sexual orientation or practices; or (ix) criminal record, that is also personal information; 

▪ health information about an individual; 

▪ genetic information about an individual that is not otherwise health information; 

▪ biometric information that is to be used for the purpose of automated biometric verification or biometric identification; or 

▪ biometric templates.

Neara does not collect, handle or disclose your Sensitive Information under this policy. In very limited circumstances, Neara may collect, handle or disclose the Sensitive Information of its employees, contractors or job applicants. Such collection, handling and/or disclosure is regulated by separate policies. 


3   COLLECTING AND HOLDING YOUR PERSONAL INFORMATION 

3.1 CATEGORIES OF PERSONAL INFORMATION THAT WE COLLECT AND HOLD 

We may collect and hold different categories of your Personal Information, which we have grouped together as follows: 

▪ Contact Information: includes your name, email, phone number and address; 

▪ Transaction Information: includes details about payments to and from you, and other details of products and services you have purchased from and sold to us; 

▪ Payment Information: includes credit card information and billing addresses; 

▪ Technical Information: includes Neara usernames and passwords, internet protocol (IP) addresses, login data, browser type, time zone setting and location, third party access tokens and other technology on the devices you use to access the Neara Platform or the Neara Self Service Administration Portal or any other internal websites, applications or intranets (Internal Applications) (if applicable). 

▪ Usage Information: includes information about how you use the Neara Platform, the Neara Self Service Administration Portal or any Internal Applications (if applicable). 

3.2 DIRECT COLLECTION 

We will collect Personal Information directly from you wherever it is reasonable and practicable to do so. This may be by correspondence, or use of either the Neara Platform or the Neara Self Service Administration Portal, by telephone, by email, via our website, from your website, from media and publications, from your response to any surveys or marketing materials we send out, or from other publicly available sources. 

3.3 INDIRECT COLLECTION 

In some circumstances a Neara Group Company may be provided with information by third parties or by another Neara Group Company. 

3.4 HOLDING YOUR PERSONAL INFORMATION 

We generally hold Personal Information in electronic format, which we store either within our own internal systems and applications, or using third parties such as cloud service providers. We summarise the security of your personal information below.


4   PURPOSES OF COLLECTION, HOLDING, USE AND DISCLOSURE 

We collect, hold, use and disclose your personal information for a variety of reasons, including the most common circumstances listed below: 

▪ providing and marketing our services to you; 

▪ providing information to our customers; 

▪ to assess the performance of the Neara Platform, the Neara Self Service Administration Portal, or the Neara Website and to improve the services we provide in relation to each; 

▪ to process and respond to a complaint, help ticket or request made by you; 

▪ for purposes related to direct marketing (see section 7 of this policy for more details); 

▪ for purposes necessary for the performance of a contract to which you are a party, or which the entity that engages you (for example, your employer or contracting entity) is a party; 

▪ for the administration of our business and the business of our subsidiaries and other affiliated companies (including fulfilling and exercising our obligations and rights, exercising or defending legal claims and managing the relationship with you); or 

▪ where it is necessary to meet our obligations at law. 

You may unsubscribe from our mailing or marketing lists at any time by contacting us in writing.


5   DISCLOSURE OF PERSONAL INFORMATION 

We may disclose your Personal Information amongst Neara Group Companies and our affiliated companies as well as to third parties or where required by law. 

Your Personal Information may be disclosed in a number of circumstances including the following:

▪ to technology partners, service providers or suppliers in connection with services that these third parties perform for us; 

▪ our lawyers, insurance providers and brokers, accountants and other professional advisers;

▪ our agents and contractors; 

▪ where required or authorised by law; and 

▪ to entities in the event to sell or transfer (or propose to sell or transfer) all or a portion of our business, equity interests or assets, in which case we will use reasonable commercial efforts to require that the transferee uses the Personal Information you have provided to us in a manner that is consistent with this policy.

We may transfer your Personal Information to New Zealand, the United Kingdom, European Union, Pakistan, India, United States and Canada, and to other countries in which we do business. We may also subcontract certain activities and share your Personal Information with third parties located in countries outside of Australia. The countries in which these organisations are located will vary, but we generally disclose Personal Information to organisations located in Pakistan and India. Such transfers are made in order to provide the services and carry out the activities specified in this policy.


6   CONSEQUENCES OF NO COLLECTION 

If you do not provide us with the Personal Information that we require, some or all of the following may occur:

▪ we or any involved third parties may not be able to provide the relevant services or products; 

▪ you may not be able to use the Neara Platform, the Neara Self Service Administration Portal, or the Neara Website; and 

▪ we may not be able to provide you with targeted content or relevant information.


7   DIRECT MARKETING 

We may provide you with electronic marketing messages from time to time. You may opt out of receiving electronic messages from us at any time by contacting our Privacy Officer via the contact details at the end of this policy, or by using the opt out mechanism included in our electronic marketing messages. 


8   SECURITY OF PERSONAL INFORMATION 

We have put in place appropriate security measures to prevent your Personal Information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we also take steps that are reasonable in the circumstances to protect your Personal Information from misuse, interference, loss, unauthorised access, modification or disclosure. We have put in place procedures to deal with any suspected Personal Information breach and will notify you and any applicable regulator of a breach where we are required to do so. When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your personal information. 


9   UPDATES AND ACCESS TO YOUR PERSONAL INFORMATION 

We take reasonable steps to ensure that the Personal Information we handle is accurate, complete and up-to-date. If you become aware of any errors in your Personal Information held by us or if you require any changes, please contact our Privacy Officer to seek any such correction or change. 

You can request access to any Personal Information we hold about you at any time. From time to time, we may need to reject your request to access Personal Information we hold about you, if we believe it to be necessary and to the extent required by law. To request access to any Personal Information that we may hold about you, please contact our Privacy Officer using the contact details set out at the end of this policy. Depending on your access request and where permitted by law, we may charge a small fee for complying with your request. In order to protect your Personal Information we may require identification from you before releasing the requested information.


10   UPDATES TO PRIVACY POLICY

This Privacy Policy may change from time to time, and it is therefore important that you review it regularly. Any change to this Privacy Policy will become effective when we publish the revised Privacy Policy on our website or otherwise make it available to you.


11   INTEGRATIONS 

From time to time we may provide links or mechanics to interface with other applications or websites for your information or convenience, or to offer integrated services with other service or data providers. These applications or websites may be subject to alternative terms of use, including terms concerning your Personal Information. We have not reviewed these third party applications or sites and do not control, and are not responsible for these applications, sites or their content or privacy practices. 


12   COOKIES 

Our website may contain cookies from time to time. Cookies are a small file that is stored on your device by a website. Cookies contain information which is readable by the website that issued the cookie to you and is commonly used to remember your details and preferences when you return to that website. If you set up your web browser to reject cookies certain functions on the Neara Website may become unavailable to you. 


13   COMPLAINTS 

We take your privacy concerns seriously. If you have a complaint regarding our handling of your Personal Information (including a suspected breach of any privacy law) or concerning our privacy practices more generally, you may file a complaint with our Privacy Officer using the contact details set out at the end of this policy. If our Privacy Officer believes an investigation is necessary, we will open an investigation into your complaint. Our Privacy Officer may need to contact you to request further details of your complaint. If an investigation has been opened following a complaint made by you, our Privacy Officer will contact you with the result of that complaint as soon as possible. 

If we are unable to resolve your complaint to your satisfaction, you may refer your complaint to the Office of the Australian Information Commissioner at www.oaic.gov.au.


14   CONTACT AND COMPLAINTS 

If you have any queries or complaints about our Privacy Policy please contact our Privacy Officer at: 

Attn: Chief Risk Officer 

Level 1, 7 Hudson Street 

REDFERN NSW 2016 

Email: info@neara.com


KARAMVIR SINGH 

CHIEF PRODUCT OFFICER / CHIEF RISK OFFICER

 

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